Return, Exchange & Store Credit Policy

[Owner to complete: review this draft with your actual business process and legal advisor before publishing.]

Because every item is personalized, we cannot accept returns for change of mind. If your item arrives damaged, defective or different from the approved personalization, contact us within [Owner to set replacement window] of delivery with photos of the item and packaging.

Remedies may include a replacement, store credit or a refund, as appropriate and as required by applicable law. Store credit is not the exclusive remedy where a refund is required.